Horizon
Solutions for Horizon.
Here are the install instructions to move to a server farm that works better with receipt printers. ONLY move your computers with receipt printer issues to...
Wed, 7 Mar, 2018 3:51 PM
In Horizon there is an Overdue report or if you want to include items that have changed to lost as well you can use the Overdue or Lost Report.
In e...
Wed, 17 May, 2017 9:05 AM
If a patron only has a temporary address and no email address, using F11 to print a receipt gives the error "Receipt Error. No receipt options selected...
Wed, 7 Mar, 2018 3:52 PM
S/D is investigating an issue where the client appears to freeze when switching between applications on Windows 10 Anniversary edition. Minimizing and resto...
Wed, 7 Mar, 2018 3:57 PM
Follow the install instructions below starting on page 2. When you get to page 3 I would recommend using the https://citrixatl.sirsidynix.net link on as ma...
Tue, 3 Apr, 2018 12:41 PM
Instructions and the download link are available on the website at:
For Library Staff - Compass and Horizon - Horizon Resources
https://www.alslib.inf...
Fri, 16 Jun, 2017 8:39 AM
The URSA errors "Inter-Library Loan items must be renewed through URSA" occur when someone tries to renew an item requested through ...
Wed, 7 Mar, 2018 4:02 PM
If the Horizon AND Citrix icons are both gone, shut down your computer, wait 5 minutes and restart the computer. This should clear any problems that caused ...
Wed, 7 Mar, 2018 4:03 PM
If some of your information is not displaying on a newly set up receipt printer, it may be due to the printer being set to use a larger size piece of paper....
Wed, 7 Mar, 2018 4:14 PM
Sometimes after a Citrix client you will need to reinstall the workstation Cash Drawer settings in Horizon. If you do not use the adhoc reports to balance ...
Wed, 7 Mar, 2018 4:16 PM