Horizon
Solutions for Horizon.
If you are looking for a basic easily accessed report of your monthly and year-to-date statistics, try the "Adhoc Monthly Report Overview"
I do ...
Wed, 7 Mar, 2018 4:18 PM
When you open Citrix or Horizon to log in, and you go to type your password and see that nothing you type is displaying. Don't worry your keyboard is w...
Fri, 3 Nov, 2017 11:50 AM
To help us provide more library usage information to county governments we need to start adding a second bstat to borrower records for each county. The cou...
Wed, 8 Nov, 2017 3:36 PM
If you do not see the option to email CKO receipts to patrons at the top of your CKO screen. Click on Tools - Workstation Receipt Options
Make sure &...
Wed, 7 Mar, 2018 4:23 PM
Here are the steps with the Item Group Editor open and all of the columns displayed that you would like to see. How long the fields are in Horizon does not...
Thu, 3 May, 2018 11:19 AM
Yes! Yes you can Merge Borrowers since Horizon 7.5.6!
Merge Borrower - Staff will be able to merge duplicate borrowers. This is not something you can ...
Thu, 25 Mar, 2021 11:09 AM
PROBLEM DESCRIPTION:
When you lunch the Horizon client, sometimes it minimizes to the toolbar at the bottom of the screen. If you right-click the Ho...
Mon, 12 Nov, 2018 8:23 AM
If you would like to add an itype with new circulation rules. Chris M. will need to know:
Is it requestable? It can be restricted so only borrower...
Mon, 9 Nov, 2020 9:35 AM
If receipts print incorrectly, the problem is likely that the receipt printer’s form is incorrect. It thinks it’s printing to wide paper instead of nar...
Mon, 7 Jan, 2019 3:47 PM
When you print from another program and you click on the print button you should see a pop up window that shows the printer that you will be printing to. H...
Thu, 2 May, 2019 1:10 PM