Yes! Yes you can Merge Borrowers since Horizon 7.5.6!


Merge Borrower - Staff will be able to merge duplicate borrowers. This is not something you can undo, so be sure you have the correct records AND open them in the correct order to save the current information. 


When the two records include different information for the same field and a new field cannot be created, the information from the first record is retained and the information for the second is deleted. The result is that the merged record includes only the barcode, type, expiration date, location, and birthdate of the first borrower. 


When new fields can be added to a record, the information from the second record is added to the first. If the address, bstat or phone number in the second borrower record are different from the first record, the second records info is saved as a temporary address with 1/1/70 for the start and end date and as a second bstat and phone number.


Checked out, lost, claims returned, payments, blocks and history is retained from both records.  A log is created and saved to the space on the server dedicated to the Citrix license of the computer being used.


Steps in the process:


  1. Search for the borrower to save and have the record open in the borrower edit screen

  2. Click on Borrower at the top of the screen and click on “Merge borrower with…”

  3. Search for the borrower record that will disappear, a popup box will display asking you to confirm the merge and warning you which borrower will be deleted.

  4. If it is correct, click on OK.

  5. After a few seconds, another popup box will appear confirming the merge happened and sharing the path to the log, click on “OK”.

  6. Review the changes.